Privacy Policy
Effective Date: October 2024
Last Updated: October 2025
Welcome to StartPropFirm.Today ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, and related tools.
By using our website, you agree to the terms of this Privacy Policy. If you disagree, please discontinue using the site immediately.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
a. Personal Information
- Full name
- Email address
- Contact number
- Company name (if applicable)
- Billing and payment details (processed through secure third-party providers)
- IP address and device information
b. Non-Personal Information
- Browser type and version
- Device type and operating system
- Referring/exit pages
- Time spent on the site and interaction patterns
2. How We Collect Information
We collect information through:
- Website forms and account registrations
- Email communication and inquiries
- Cookies and analytics tools (Google Analytics, Facebook Pixel, etc.)
- Payment or subscription transactions
3. How We Use Your Information
We use your information to:
- Provide and manage our services (e.g., prop firm setup, consultation, support)
- Process payments and maintain billing records
- Respond to inquiries and provide customer support
- Improve website functionality and user experience
- Send updates, offers, or service notifications (you may unsubscribe anytime)
- Comply with legal and regulatory obligations
4. Legal Basis for Processing (GDPR)
We process personal information under one or more of the following legal bases:
- Contractual necessity: To deliver services you request.
- Legitimate interest: To improve our business and communicate relevant information.
- Legal obligation: To comply with financial and data protection regulations.
- Consent: When you voluntarily opt in for marketing or newsletters.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyse traffic, and deliver personalised content. You can manage or disable cookies in your browser settings. However, some site features may not function properly if cookies are disabled.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Data Security
We implement industry-standard security measures to protect your personal data against unauthorised access, alteration, or destruction. This includes encryption, firewalls, and secure data storage practices.
However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Data Sharing & Disclosure
We may share limited data with:
- Service providers: For hosting, analytics, and payment processing.
- Affiliates and partners: For delivering related services (e.g., brokerage integrations).
- Legal authorities: When required by law or to protect our rights and users.
We do not sell or rent personal information to any third party.
9. International Data Transfers
If you access our website from outside our primary region of operation, your data may be transferred to and processed in countries with different data protection laws. We ensure adequate safeguards are in place for all transfers.
10. Your Rights (GDPR & POPIA)
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time.
- Request a copy of your stored data.
- Object to certain data processing activities.
To exercise these rights, contact us at privacy@startpropfirm.today.
11. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or the content they provide. Please review their privacy policies separately.
12. Children's Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect information from individuals under the age of 18.
13. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. The revised version will be posted on this page with an updated "Effective Date."
14. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: hello@startpropfirm.today
🌐 Website: https://StartPropFirm.Today
📍 Registered Address: 345 Rivonia Road, Sandton, Johannesburg
